Strategic Quality Management & Strategic Thinking

Course Overview

This course  develop the skill and knowledge  in implementation quality management effectively. The effective quality management cannot be practiced in isolation from other initiatives and from the overall strategy of the firm. Deploying strategic quality management (SQM) and strategic thinking skill  a practical way making quality management more effective and successful. This training covers the strategic quality management framework,  to be strategic thinker in quality management, the quality strategic goals, develop the objectives  and strategy, planning and monitoring

 The participant will be able to :

·       Understanding the strategic quality management framework and how to practice it

·       Understanding the strategic thinking and to be strategic thinker in quality management

·       Setting the quality strategic goals and others component to understand the core values and success factor in quality management

·       Develop the objective and adopting the effective strategies

·       Create the plan and quality improvement initiative

Duration

 5 days

Who Should Attend

·       Managers

·       Quality Managers

·       Supervisor

·       Head of department

·       Quality assurance

·       Professional has responsibility for implementing quality management systems

·       Professional who interest in quality management systems

·       Personnel who is starting their career in quality management

Course Outline

Day 1 - Strategic Quality Management

·       Concepts  and Evolution in Quality Management

·       What is Strategic Quality Management?

·       The Core Concept of Strategic Quality Management

·       Strategy Quality Planning and Strategy Quality Management

·       The Cost of Quality Framework

·       Strategy Quality Management and Business Environment

Day 2 - Strategic Thinking

·       The Importance of Strategic Thinking Skills

·       The Benefits of Strategic Thinking

·       The Strategic Thinking Process

·       How to Improve Strategic Thinking Skills

·       Strategic Thinking in  Quality Management

Day 3 - Analysing tools

·       Analysis Tools in Quality

·       Defining Quality Visions and Missions

·       Setting Quality Strategic Goals

·       Identifying Critical Success Factors in Quality

·       Analysing the Key Performance Indicators(KPI)

·       Core Competencies and Core Values

Day 4 - Develop the Objectives  and Effective Strategy

·       The Concept of Financial Non-Financial Objectives

·       The Objective in Quality

·       Setting Strategy in Quality Management

·       Adopting Effective Strategies to Achieve Excellence

·       The Key Result Areas in Quali

Day 5 - Planning And Monitoring

·       Create Plan for Quality

·       Effective Action Plans

·       The key elements of a Quality Improvement Initiative

·       Develop Quality Related Initiatives

·       The Balanced Scorecard for the Quality